As our products are perishables and keeping in line with Safe Food Policy, we do not offer returns or refunds on purchases. If the quality of our products has not met your expectations, please reach out to us via contact@therawwoof.com.au and we will be more than happy to work with you on a solution.
This policy does not affect your statutory rights under Australian Consumer Law. You are entitled to remedies (which may include a refund, replacement, or repair) if the products you purchase are not of acceptable quality, not fit for purpose, or do not match their description. For more information on your consumer rights, visit the Australian Competition and Consumer Commission (ACCC) website at www.accc.gov.au
